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Artificial intelligence at GalaxiumLabs

Artificial intelligence

AI across the operation.
Not just in support.

On many platforms, AI is just a support chat. Here, 12 functions work around the clock: they serve the client, protect your cash, keep the trader active and tell you what matters. Three of them we did not find at any other provider.

What the AI just did · illustrativelive

Decisions made by the AI today

12,418

  • Gold suspended: the day's loss passed the limit.14:12:42 · Exposure lock
  • Document approved in 4 seconds.14:10:25 · KYC by document reading
  • Trader inactive for 9 days received a risk-free trade.14:08:08 · Predictive retention
  • Affiliate paused: 61 accounts from the same device.14:06:51 · Affiliate fraud
  • Bonus question solved in the chat with the trader.14:04:34 · Support that solves it
  • BTC/USD payout adjusted from 85% to 79%.14:02:17 · Automatic payout

Serves and sells

  • Support that solves itSolves it in the chat, for the trader and for you.
  • Voice agents in the CRMThey call, qualify and win back clients.
  • KYC by document readingApproves instantly or explains the rejection.

Protects your cash

  • Withdrawal scoreIndustry firstDecides who gets paid instantly, with FingerTrackID.
  • Automatic payoutIndustry firstAdjusts each asset in real time.
  • Exposure lockSuspends the asset when losses pass the limit.
  • Arbitrage monitoringFinds the pattern and blocks it before the damage.
  • Affiliate fraudCatches fake traffic before commission is paid.

Grows and decides

  • Predictive retentionSpots who is cooling off and acts first.
  • Automatic contentWrites the news and sums up the live streams.
  • Results forecastIndustry firstProjects the operation's day and month.
  • Owner's copilotDaily summary on WhatsApp and answers on the spot.

Industry first: in research carried out in November 2026 across the websites and announcements of 16 technology providers for brokerages, we found no other that advertises this function.

Instant withdrawals

Trusted users
get paid instantly.

Every withdrawal request goes through an automatic review. The AI builds a score for the user and decides in seconds: pay instantly or send it for your approval. You set the rule, the platform does the work.

  • Result against the houseDoes the trader lose more than they win, or only withdraw profit?
  • Account ageAn account that is months old weighs differently from one that is two days old.
  • DepositsHow many deposits they have made and how often.
  • Device and identityAutomated fraud analysis by FingerTrackID.
  • Your ruleAmount limit, client profile and payment method.

The score runs on technology from FingerTrackID, GalaxiumLabs' partner in automated fraud analysis.

Withdrawal requests · illustrativeAI reviewing
Monitoring

You see the whole operation.
And adjust on the spot.

Live dashboards show, in real time, which asset is making money and which is losing it. You adjust the payout right then and follow the results forecast. Try it: lower the payout of the asset in red.

lunaoption.com/backoffice/monitoring
LunaOption · Monitoring
live
  • EUR/USD (OTC)

    412 active traders

    $42,000

    $2,730

    87%
  • BTC/USD

    268 active traders

    $28,000

    −$1,008

    85%
  • Gold

    131 active traders

    $15,000

    $1,623

    82%
  • GBP/JPY (OTC)

    96 active traders

    $9,000

    $371

    88%

House result today

$3,716

End-of-day forecast

$6,370

1 asset losing money. Adjust the payout in the list.

Most engaged right now

  • rafa_trader · EUR/USD (OTC)148 trades
  • lu.options · BTC/USD121 trades
  • m4rcos · Gold97 trades

Illustrative dashboard and numbers.

Everything in real time

Volume, result and active traders for each asset you enabled, updating while the operation runs.

Payout you adjust on the spot

See an asset losing money? You change its payout right there, without opening a ticket.

A predictable operation

The dashboard projects the result from what is happening now, so you can decide before the day ends.

Who is engaging

See which traders trade the most on each asset and use that in campaigns, bonuses and tournaments.

Test it today.
Decide later.

Open LunaOption, trade on the demo account and see if this is what you want under your brand. When it makes sense, we build the proposal with you.

Try LunaOption

What happens after you ask

  1. 01A specialist reads your request and reaches you on the channel you choose.
  2. 02You get a proposal with the plan, setup and what comes at each stage.
  3. 03No commitment: you decide with the numbers in hand.

Request your proposal

It takes a minute. The more context, the sharper the proposal.

  • No commitment
  • A specialist replies

01Your details

How would you like us to reach you?

02Your operation

Where are you right now?
How many traders do you expect at the start?

03What you need

Plan you are interested in

contato@galaxiumlabs.com